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When is Sorry Not Enough?


Whether it is for complicated or major dental procedure or a regular check-up, none of us relish a visit to the dentist and can be anxious about going. We are lucky enough that we have a NHS service that subsidies dental treatments in the UK and standards that are second to none. However what happens when your treatment goes wrong or you do not give consent to a procedure that leaves you in pain or needing more corrective work? Sometimes an apology is not enough and you want to complain about the dentist who carried out the treatment.

Whatever the circumstances, if you feel that your dentist has acted negligently or has left you in unnecessary pain or suffering then you need to call Mercury Legal right away on 0800 122 3130. Time limits apply when making a claim for compensation against negligent dental treatment so its important that you contact us straight away.

Making a dental complaint

If you have a complaint about an NHS dentist, then the NHS has its own complaints procedure. However, you should first make a complaint to the dentistry or clinic where your treatment was carried out. Ask for their complaints procedure and make your complaint in writing or by email. If you feel that your injuries are minor and short term then you try and resolve your complaint with the clinic or dentist directly.  They maybe able to correct the mistake or resolve your complaint.

Serious complaint? Call 0800 122 3130

Sometimes an apology is not enough. If the negligence of your dentist directly led to unnecessary pain and suffering and has affected you financially, either through a loss of earnings or needing to pay for corrective treatments, then you may have a claim for compensation. Our solicitors will be able to pursue your dental claim so you don’t have to. They will complete all of the necessary paperwork and work directly with the dentist or clinic where you had the procedure. We work on a strict no win no fee basis, which means it costs nothing to appoint us and you will have no legal bills to pay, even if your dental claim is unsuccessful through no fault of your own. If you have a strong complaint of negligence against your dentist then call: 0800 122 3130 anytime, 24/7

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Claiming For Negligent Dental Treatment


Free Legal Advice

If you are unsure if you have a claim for dental negligence, then call our legal advice team for free on 0800 122 3130. They will ask you some simple questions about your dental treatment and the consent that you gave your dentist before the procedure. They will be able to tell you if you have a claim and help you start a no win, no fee claim today.

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